Ø TRI
AJENG ANGGRAENI (201210360311001)
Ø ANDIANA
HIKMAWATI (201210360311003)
Ø NISFUL LAIL AZZURO
(09260002)
.
The Term of Management
Management
is an activity or process. More specifically, management is the process of
assembling and using sets of resources
in a goal-directed manner to accomplish task in an organization. In addition to
being “a process” or set of activities, management can also have several other
meanings. The term sometimes designates a particular part of the organization:
the set of individuals who carry out management activity.
B.
Managerial
Challenges
The nature of
the environment in which managers operate requires that they manage change
effectively. Managers are responsible for managing resources-financial, human,
and otherwise. To ensure that their organization is competitive and survive in
a rapidly changing environment, they must manage strategically. Because of the
major changes occurring rapidly in the business world today, managers must be
entrepreneurial and innovative.
Kind of managerial challenges:
1. Managing
Change
Managing change is the most
persistent, pervasive, and powerful challenge with which all managers have to
deal, regardless of the nature of their organization or its location.
2. Managing
Resources
The manager must ensure the
efficient use of resources in ways that maximize achieving the organization’s
goals. Among the resources important to manager are financial capital, human
capital, physical resources, and technology.
3. Managing
Srategically
Managerial challenges create an
incredibly complex, dinamyc, and competitive landscape in which most managers
must operate. To survive and perform well in such an environment, managers
throughout the organization need to manage strategically. To adapt to this
change, managers should be innovative and entrepreneurial, continuously
searching for new opportunities.
4. Managing
Entrepreneurially
Entrepreneurship involves
identifying new opportunities and exploiting them. To be entrepreneurial,
managers must develop an entrepreneurial mind-set. An entrepreneurial mind-set
is a way of thinking about business that emphasizes actions to take advantages
of uncertainty.
C.
Hitorical
Approches to Management
Long ago,
management was already being practiced in many parts of the world. The
pyramids, for example, were designed and built in Egypt thousands of year ago.
The origins of what is often to as “modern management” are found in the
Industrial Revolution, which began in England in the mid-eighteenth century and
later spread to the United States and other regions of the world. Many other
people have contributed to modern management theory and practice over the
course of the last two centuries.
·
Frank and Lillian Gilberth
Who developed the beginning of time
and motion studies to determine the most efficient manner in which to complete task.
·
Alfred P. Sloan and
Chester Barnard
Both contributed to our knowledge
of how to build an efficient and effective organization.
·
Mary Parker Follet and
Douglas McGregor
Focused on the importance and value
of leadership in organization
·
Abraham Maslow and
Frederick Herzberg
Made major contributions to our
knowledge of motivation that continue to be present in managerial practices
today.
D.
The
Primary Managerial Function
The four
principal managerial functions most applicable to modern organization are
planning, organizing, directing, and controlling.
1.
Planning
Planning involves
estimating future conditions and circumstances and, based on these estimations,
making decisions about the work of the manager and for all employes for whom
she or he is responsible.
2.
Organizing
To conduct managerial work,
resources, must be integrated systematically, and this function is called
organizing.
3.
Directing
This function has typically had a
number of different labels over the years. Directing is the process of
attempting to influence other people to attain the organization’s objectives
4.
Controlling
The word controlling sometimes has
a negative connotation. Control is a necessary and important managerial
function. The essence of this function is to regulate the work of those for
whom a manager is responsible.
E.
Managerial
Roles
Ø Interpersonal Roles, interpersonal roles are composed of
three types of behavior and derived directly from the manager’s formal
authority granted by the organization. They are:
1.
The
Figurehead Role
This set of behaviors emphasizes
ceremonial activities, such as attending a social function, welcoming a
visiting dignitary, or presiding at a farewell reception for a departing
employee.
2.
The
Leader Role
This role involves influencing or
directing others. It is the set of responsibilities people typically associate
eith a manager’s job, as the organization gives the manager formal authority
over the work of others.
3.
The
Laison Role
This role emphasizes a manager’s
contacts with those outside the formal chain of command. These contacts include
not only other managers within the organization but also such external
individuals as customers, suppliers, government, officials, and manager from
other organization.
Ø Informational
Roles, this set of roles builds on the interpersonal relationship that a
manager establishes, and it underscores the importance of the network of
contacts a manager builds and maintain
1.
The
Monitor Role
This type of behavior involves
extensive information seeking in which managers engage to remain aware of
crucial developments that may affect their units and their own work.
2.
The
Disseminator Role
A manager not only receives
information but also sends it. This often includes information that the
receiver want but otherwise has no easy access to without to help of the
manager.
3.
The
Spokesperson Role
A manager is frequently called upon
to represent the views of the unit for
which he or she is responsible. At lower management levels, this typically
involves representing the unit to other individuals or groups within the
organization.
Ø Decisional
Roles, the final category in the typology of roles relates to the
decision-making requirements of a manager’s job.
1.
The
Entrepreneurial Role
Managers not only make routine
decisions in their jobs but also frequently engage in activities that explore
new opportunities or start new projects.
2.
The
Disturbance Handler Role
Managers initiate actions of their
own, but they must also respond to problems or “disturbances”. In this role, a
manager often acts as a judge, proble solver, or conflict manager.
3.
The
Resource Allocator Role
Because resources must be managed efficiently
in organization and slack rarely exist, an important responsibility of managers
is deciding how to distribute resources. Allocation decisions have a direct
effect on a units’s performance and indirectly communicate information to
employees about the relative importance of the firm’s activities.
4.
The
Negotiator Role
Inthis decisional situation,
managers are responsible for knowing what resources they can or cannot commit
to particular negotiated solutions.
F.
Managerial
Job Dimensions
Three
dimensions characterize a managerial job:
-
The demands made on it
(this dimensions of managements
refers to what the holder of a particular managerial position must do)
-
The constraints placed
on it
(factors that limit a manager’s
response to various demands)
-
The choices permitted
in it
(this dimension underscores the
fact that despite demands and constraints, managers always have the opportunity
to exercise discretion)
G. Manager’s Skill
1. Technical
Skills
Technical skills involve having
specialized knowledge about procedures, processes, and equipment, and include
knowing how and when to use that knowledge.
2. Interpersonal
Skills
Interpersonal skills such as
sensitivity, persuasiveness, and emphaty are important at all levels of
management, although particularly so at lower and middle levels.
3. Conceptual
Skills
Often called cognitive ability or
cognitive complexity, conceptual skills such as logical reasoning, judgment,
and analytical abilities are a relatively strong predict of managerial
effectiveness.
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